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FAQs

What kind of training and after-sales support do you offer?

Category
Micro CT Scanners FAQs

At Matsusada Precision, our support extends well beyond delivery. We provide a comprehensive support structure to ensure you maximize your system's performance and operate it with confidence for years to come.

  • Before Installation

    We invite you to validate the system's capabilities for your specific application. You can send us samples for test scans or visit our showroom for a hands-on demonstration. This ensures the image quality and usability meet your requirements prior to purchase.

  • During Installation

    A specialized field service engineer will manage the complete installation and commissioning at your facility. We provide comprehensive operator training, covering everything from basic operation to advanced analysis techniques tailored to your application.

  • After-Sales Support

    Our dedicated customer support team is available via phone and email to promptly assist with any technical inquiries or issues.

With over 25 years of experience in designing and manufacturing X-ray inspection systems, we are committed to supporting your product development and quality assurance processes. You can rely on our prompt technical support and the long-term reliability of our products.

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