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FAQs

What kind of training and after-sales support do you offer?

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Micro CT Scanners FAQ

At Matsusada Precision, our commitment to you continues long after delivery. We provide a comprehensive support structure to ensure you can maximize your system's performance and use it with confidence for years to come.

  • Before Installation

    We invite you to validate the system's capabilities for your specific application. We can perform test scans using your actual samples or arrange for a hands-on demonstration at our showroom. This allows you to confirm image quality and ease of use, ensuring the system meets your needs before you purchase.

  • During Installation

    A specialized field service engineer will manage the complete installation and commissioning of the system at your facility. During this time, they will provide comprehensive operator training, covering everything from basic operation to advanced analysis techniques tailored to your specific applications.

  • After-Sales Support

    Our dedicated customer support team is available via phone and email to promptly assist with any questions or technical issues you may encounter.

With over 25 years of experience in designing and manufacturing X-ray inspection systems in Japan, we are a powerful partner in your product development and quality assurance. Rely on our prompt, meticulous support and the trusted, long-term performance of our products.

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