- Impact
- We have confirmed an issue where installing the HASP key (USB dongle key) driver for applicable products on a PC running the Windows 10 May 2020 Update (Version 2004) may cause a "Blue Screen of Death" (BSOD) error. This issue can occur on new PCs with this update pre-installed or on PCs that have been updated to this version.
- Applicable Products
- Attached with the HASP key (USB dongle key) driver
- Solution
-
- Option 1: Revert Windows 10
- Revert your Windows 10 installation from the May 2020 Update (Version 2004) to an earlier version.
- Option 2: Update the HASP Driver
- Install the latest Sentinel HASP driver (Version 8.13 or newer).
Download page for Sentinel HASP driver Version 8.13
FAQs
What is the impact of installing the HASP key (USB dongle key) driver following Windows 10 update?
- Category
- How to Use Power Supply FAQ