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FAQs

What should I do if the power supply's output is out of specification?

Category
Power Supply Selection Guide FAQs

If the power supply output does not appear to meet specifications, please check the following points to isolate the cause:

  1. Inspect the Load Condition: Disconnect the load to measure the output in an open-circuit state (or with a known dummy load). This helps determine if the issue is caused by load fluctuations or the power supply itself.
  2. Review the Measurement Setup: Ensure measurement cables are short and routed away from noise sources. Long leads can introduce voltage drops or pick up environmental noise, leading to measurement errors.
  3. Verify the Operating Environment: Confirm that the ambient temperature is stable and within the specified operating range. Extreme temperatures can cause performance drift.
  4. Ensure Proper Warm-Up: Allow the power supply to warm up for the required time (typically 30 minutes). Specifications are generally guaranteed only after the unit reaches thermal equilibrium.
  5. Confirm the Guaranteed Specification Range: Ensure the operating point is within the guaranteed range. Some specifications, such as linearity or ripple, may not be guaranteed at very low settings (e.g., below 10% of the rated output).

If the issue persists after checking these items, please contact us for further assistance.