If your power supply's output is not meeting its specifications, please follow these troubleshooting steps:
- Check the Load Conditions: First, verify your load conditions. To isolate the issue, disconnect the load from the power supply before measuring the output, especially if you suspect load fluctuations are affecting performance.
- Inspect the Measurement Setup: Check your measurement wiring. Ensure that the test leads are not excessively long and are routed away from any potential noise sources.
- Verify the Operating Environment: Confirm that the ambient temperature around the power supply is stable and within the specified operating range.
- Allow for Warm-Up Time: Ensure that the power supply has completed its required warm-up period, as some models may not meet their specifications immediately after power-on.
- Check the Applicable Specification Range: Verify that your operating point is within the guaranteed specification range. Certain models do not guarantee full performance when operated below 10% of their rated output.
If the issue persists after following these steps, please contact your local sales office for further assistance.