Matsusada Precision

How to order...
Warranty Policy

How to order

Orders may be placed directly with the factory or sales office by e-mail, fax or mail. Credit card orders are accepted in USA only.
Standard lead-time is 2 to 3 weeks.
Please contact for the exact lead time at the time of order.

Manufacturer warranty

Matsusada Precision Inc. (hereafter "Matsusada") warrants that the products supplied by it will be free from defects in materials and workmanship for a period of twelve (12) months from the date of original shipment to buyer.

This warranty shall not apply to any product which has been repaired, modified or worked on by persons unauthorized by Matsusada, used other than in accordance with the instruction manuals, used in inappropriate environment (with corrosive gas, high humidity, etc) or damaged by any event beyond Matsusada's control, such as force majeure. Matsusada shall in no way be liable for any incidental, special or consequential damages relating to this warranty.

Matsusada's sole liabilities and the buyer's sole remedies shall be limited, at Matsusada's discretion, to a repair or replacement of the products.
The foregoing warranty is in lieu of all other warranties, express or implied, including those of merchantability or fitness for a particular purpose.

As the products are not designed and manufactured for applications which require extraordinary reliability or safety, or affecting people's life (nuclear energy, aerospace, socially fundamental facility, medical equipment, etc), this warranty shall not be applied for such applications.
The specific design and manufacturing might be required for such applications.

No modification or supplement of this warranty shall be binding unless in writing and signed by a duly authorized officer of Matsusada.

  • Matsusada reserves the right to make any changes in the contents of catalogs or specifications at any time without advance notice. Due to compelling reasons such as unavailability of components used, products might be unavailable or unable to repair.
  • The products specified in catalogs or specifications are designed for use by the person who has enough expertise or under the control of such person, and not for general consumers.
  • Schematics of products shall not be submitted to users. Test result or test data for the products shall be available upon request with charge.
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